Data privacy

With regard to the processing of your personal data provided to us, we would like to inform you of the following. RIVERO Environmental Engineering & Consulting GmbH (Florianigasse 1/12, 1080 Vienna) and its employees will only process your data in accordance with the purpose and on the basis of the applicable laws. The protection of your personal data is of particular concern to us.

1. personal data

We collect, process and use your personal data only with your consent or order for the purposes agreed with you or if there is another legal basis in accordance with the DSGVO; this is done in compliance with the provisions of data protection and civil law.

We only collect personal data that is required for the implementation and processing of our services or that you have voluntarily provided to us.

Personal data are all data that contain individual details about personal or factual circumstances, for example name, address, email address, telephone number, date of birth, age, gender, video recordings or photos.

2. information and deletion

As a customer, you have the right at any time to obtain information about your stored personal data, its origin and recipients and the purpose of the data processing, as well as the right to correction, data transfer, objection, restriction of processing and blocking or deletion of incorrect or inadmissibly processed data.

If there are any changes to your personal data, we request that you inform us accordingly.

You have the right to revoke your consent to the use of your personal data at any time. Your request for information, deletion, correction, objection and/or data transfer, in the latter case provided that this does not involve a disproportionate effort, can be addressed to the address of the company stated in point 8 of this declaration.

If you are of the opinion that the processing of your personal data by us violates the applicable data protection law or that your data protection claims have been violated in another way, you have the possibility to complain to the competent supervisory authority. In Austria, the competent authority is the data protection authority.

3. data security

Your personal data is protected by appropriate organisational and technical precautions. These precautions relate in particular to protection against unauthorised, illegal or even accidental access, processing, loss, use and manipulation.

Notwithstanding our efforts to maintain an appropriately high level of due diligence at all times, it cannot be ruled out that information you disclose to us via the Internet may be viewed and used by other persons.

Please note that we therefore accept no liability whatsoever for the disclosure of information due to errors in data transmission not caused by us and/or unauthorised access by third parties (e.g. hacking attack on email account or telephone, interception of faxes).

4. use of data

We will not process the data provided to us for purposes other than those covered by the service contract or by your consent or otherwise by a provision in accordance with the GDPR. This excludes the use for statistical purposes, provided that the data provided has been anonymised.

5. transfer of data to third parties

In order to fulfil your order, it may also be necessary to pass on your data to third parties (e.g. authorities or other service providers which we use and to whom we make data available, etc.). Your data will only be forwarded on the basis of the GDPR, in particular for the fulfilment of your order or on the basis of your prior consent.

Some of the above-mentioned recipients of your personal data are located outside your country or process your personal data there. The level of data protection in other countries may not correspond to that in Austria. However, we only transfer your personal data to countries which the EU Commission has decided have an adequate level of data protection or we take steps to ensure that all recipients have an adequate level of data protection for which we enter into standard contractual clauses (2010/87/EC and/or 2004/915/EC).

6. disclosure of data breaches

We will endeavour to ensure that data breaches are identified at an early stage and, where appropriate, reported to you or the relevant supervisory authority without delay, including the relevant categories of data involved.

7. retention of data

We will not retain data for longer than is necessary to fulfil our contractual or legal obligations and to defend against any liability claims.

8. our contact details

The protection of your data is particularly important to us. You can reach us at any time at the contact details below if you have any questions or wish to withdraw your consent.

RIVERO Environmental Engineering & Consulting GmbH

Florianigasse 1/12 | 1080 Vienna

Tel: +43 670 352 4950


9. consent

By using our services, you expressly consent to the storage and use of your personal data by RIVERO Environmental Engineering & Consulting GmbH, subject to the legal requirements, the conditions set out above and the associated retention periods.

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